/* ============================================================
   CAQA Incidents — bespoke design layer (this site ONLY)
   Signal orange #193E99 as accent on a white/bright-first page.
   Triage-timeline motif: rails, gates, chips. Calm, assured.
   Small accent-as-text always uses the deepened ink #142F73
   (6.8:1 on white); #193E99 is reserved for fills, rules and
   large/bold-on-white or white-on-accent (4.8:1) uses.
   All movement is PRM-gated below.
   ============================================================ */
:root{--inc-ink:#142F73;--inc-slate:#40607A;--inc-wash:#F3F6FE;--inc-line2:#D6DEF0;--inc-chipbg:#DDE6FB}
[hidden]{display:none!important}
[id]{scroll-margin-top:96px}

/* ---------- hero ---------- */
.inc-hero{position:relative;overflow:hidden;background:linear-gradient(180deg,#FFFFFF 0%,#F3F6FE 88%,#EAF0FD 100%);padding:78px 0 66px}
.inc-hero .container{display:grid;grid-template-columns:1.02fr .98fr;gap:54px;align-items:center}
.inc-hero::before{content:"";position:absolute;inset:auto -140px -180px auto;width:460px;height:460px;border-radius:50%;background:radial-gradient(circle,rgba(25,62,153,.07),rgba(25,62,153,0) 68%);pointer-events:none}
.inc-kicker{display:inline-flex;align-items:center;gap:10px;font-family:'IBM Plex Mono',monospace;font-weight:700;font-size:.76rem;letter-spacing:.26em;text-transform:uppercase;color:var(--inc-ink);margin:0 0 18px}
.inc-kicker::before{content:"";width:26px;height:2px;background:var(--em);flex:none}
.inc-hero h1{font-size:clamp(2.05rem,4.3vw,3.2rem);line-height:1.1;letter-spacing:-.015em;margin:0 0 16px;padding-bottom:.08em}
.inc-hero h1 em{font-style:normal;color:var(--inc-ink)}
.inc-hero .lead{font-size:1.07rem;line-height:1.7;color:var(--body);max-width:56ch;margin:0}
.inc-cta-row{display:flex;flex-wrap:wrap;gap:14px;margin:28px 0 16px}
.btn-ghost-inc{display:inline-block;border:1.5px solid #B6C0D9;color:var(--ink);font-weight:700;border-radius:10px;padding:13px 26px;transition:border-color .25s,color .25s}
.btn-ghost-inc:hover{border-color:var(--em);color:var(--inc-ink)}
.inc-grcnote{font-size:.875rem;color:var(--muted);margin:0}
.inc-grcnote a{color:var(--inc-ink);font-weight:600;text-decoration:underline;text-underline-offset:2px}
.inc-grcnote a:hover{color:var(--em)}

/* hero triage console */
.inc-console{background:#fff;border:1px solid var(--inc-line2);border-radius:18px;box-shadow:var(--shadow-lg);padding:26px 26px 22px}
.inc-console-head{display:flex;justify-content:space-between;align-items:center;margin:0 0 20px}
.inc-console-head b{font-family:'IBM Plex Mono',monospace;font-size:.74rem;font-weight:700;letter-spacing:.18em;text-transform:uppercase;color:var(--muted)}
.inc-console-head span{font-family:'IBM Plex Mono',monospace;font-size:.72rem;font-weight:700;color:var(--inc-ink);background:var(--inc-chipbg);border-radius:99px;padding:4px 11px}
.inc-rail{position:relative;display:flex;justify-content:space-between;padding:0 4px;margin:0 0 24px}
.inc-rail::before{content:"";position:absolute;left:12px;right:12px;top:9px;height:2px;background:var(--inc-line2);border-radius:2px}
.inc-rail::after{content:"";position:absolute;left:12px;top:9px;height:2px;width:56%;background:linear-gradient(90deg,var(--em),var(--em2));border-radius:2px;animation:inc-progress 7s ease-in-out infinite alternate}
.inc-node{position:relative;z-index:1;display:flex;flex-direction:column;align-items:center;gap:9px;font-size:.7rem;font-weight:700;letter-spacing:.07em;text-transform:uppercase;color:var(--muted)}
.inc-node i{width:20px;height:20px;border-radius:50%;background:#fff;border:2px solid #B6C0D9;box-sizing:border-box}
.inc-node.done i{border-color:var(--em);background:var(--em)}
.inc-node.now i{border-color:var(--em);animation:inc-pulse 2.2s ease-out infinite}
.inc-node.done,.inc-node.now{color:var(--inc-ink)}
.inc-cardrow{display:grid;gap:10px}
.inc-mini{display:flex;justify-content:space-between;align-items:center;gap:12px;background:#FFFDFB;border:1px solid var(--inc-line2);border-left:3px solid var(--em);border-radius:12px;padding:12px 16px}
.inc-mini b{font-size:.9rem;font-weight:600;color:var(--ink)}
.inc-mini small{display:block;font-size:.76rem;color:var(--muted);font-weight:500;margin-top:2px}
.inc-chip{flex:none;font-family:'IBM Plex Mono',monospace;font-size:.7rem;font-weight:700;letter-spacing:.06em;border-radius:99px;padding:5px 11px;white-space:nowrap}
.inc-chip.log{color:#142F73;background:#DDE6FB}
.inc-chip.rev{color:#40607A;background:#E8EFF5}
.inc-chip.clo{color:#1F6B4A;background:#E3F2E9}

/* ---------- coverage grid: triage board ---------- */
.inc-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(248px,1fr));gap:16px}
.inc-tile{position:relative;display:block;background:#fff;border:1px solid var(--line);border-radius:14px;padding:22px 20px 18px;overflow:hidden;transition:transform .25s,box-shadow .25s,border-color .25s}
.inc-tile::before{content:"";position:absolute;left:0;top:0;bottom:0;width:3px;background:linear-gradient(180deg,var(--em),var(--em2));opacity:0;transition:opacity .25s}
.inc-tile:hover,.inc-tile:focus-visible{transform:translateY(-4px);box-shadow:var(--shadow);border-color:#8CA5E3}
.inc-tile:hover::before,.inc-tile:focus-visible::before{opacity:1}
.inc-tile .code{display:inline-block;font-family:'IBM Plex Mono',monospace;font-size:.7rem;font-weight:700;letter-spacing:.14em;color:var(--inc-ink);background:var(--inc-chipbg);border-radius:6px;padding:3px 9px;margin:0 0 13px}
.inc-tile h3{font-size:1.02rem;margin:0 0 6px;color:var(--ink);transition:color .25s}
.inc-tile:hover h3{color:var(--inc-ink)}
.inc-tile p{font-size:.86rem;line-height:1.55;color:var(--muted);margin:0 0 14px}
.inc-tile .go{font-size:.8rem;font-weight:700;color:var(--inc-ink);opacity:0;transform:translateX(-4px);transition:opacity .25s,transform .25s}
.inc-tile:hover .go,.inc-tile:focus-visible .go{opacity:1;transform:none}
@media (hover:none){.inc-tile .go{opacity:1;transform:none}}

/* ---------- how it works: vertical triage timeline ---------- */
.inc-steps{position:relative;max-width:840px;margin:0 auto}
.inc-steps::before{content:"";position:absolute;left:27px;top:28px;bottom:28px;width:2px;background:var(--inc-line2)}
.inc-steps .inc-line-fill{position:absolute;left:27px;top:28px;width:2px;height:0;background:linear-gradient(180deg,var(--em),var(--em2));transition:height .5s ease-out}
.inc-step{position:relative;display:grid;grid-template-columns:56px 1fr;gap:24px;padding:24px 0}
.inc-step .mk{position:relative;z-index:1;width:56px;height:56px;border-radius:50%;background:#fff;border:2px solid var(--inc-line2);display:flex;align-items:center;justify-content:center;font-family:'IBM Plex Mono',monospace;font-size:.78rem;font-weight:700;color:var(--inc-ink);box-sizing:border-box;transition:border-color .4s,box-shadow .4s}
.inc-step.lit .mk{border-color:var(--em);box-shadow:0 6px 18px rgba(25,62,153,.16)}
.inc-step h3{font-size:1.14rem;margin:6px 0 6px}
.inc-step p{font-size:.95rem;line-height:1.66;color:var(--body);max-width:62ch;margin:0}

/* ---------- family bands ---------- */
.inc-erp{background:#0B1F4E;color:#E6EAF4;padding:64px 0}
.inc-erp .container{display:flex;flex-wrap:wrap;align-items:center;justify-content:space-between;gap:24px 40px}
.inc-erp .inc-kicker{color:#A6BBF0}
.inc-erp .inc-kicker::before{background:var(--em2)}
.inc-erp h2{color:#F0F4FD;font-size:clamp(1.5rem,2.6vw,2.1rem);margin:0 0 10px;line-height:1.2}
.inc-erp p{color:#B9C5E3;font-size:.98rem;line-height:1.7;max-width:60ch;margin:0}
.inc-erp p a{color:#A6BBF0;text-decoration:underline;text-underline-offset:2px;font-weight:600}
.inc-erp p a:hover{color:#fff}
.btn-erp{display:inline-block;flex:none;background:linear-gradient(100deg,var(--em),var(--em2));color:#fff;font-weight:700;border-radius:10px;padding:14px 28px;transition:filter .25s,transform .25s}
.btn-erp:hover{filter:brightness(1.06);transform:translateY(-2px)}

/* ---------- closing CTA ---------- */
.inc-ctaband{background:var(--inc-wash);padding:72px 0}
.inc-ctacard{background:linear-gradient(110deg,var(--em),var(--em2));border-radius:22px;padding:54px 56px;display:flex;flex-wrap:wrap;align-items:center;justify-content:space-between;gap:22px 40px;box-shadow:var(--shadow-lg)}
.inc-ctacard h2{color:#fff;font-size:clamp(1.5rem,2.8vw,2.2rem);line-height:1.18;margin:0 0 8px}
.inc-ctacard p{color:#D3DEFA;font-size:1rem;margin:0;max-width:56ch}
.btn-onaccent{display:inline-block;flex:none;background:#fff;color:#142F73;font-weight:700;border-radius:10px;padding:14px 30px;transition:transform .25s,box-shadow .25s}
.btn-onaccent:hover{transform:translateY(-2px);box-shadow:0 12px 26px rgba(11,31,78,.25)}

/* ---------- media band (brand-scene) ---------- */
.inc-scene video.cqfx{width:100%;height:100%;object-fit:cover}

/* ---------- section helpers ---------- */
.inc-sechead{max-width:760px;margin:0 0 40px}
.inc-sechead.center{margin-inline:auto;text-align:center}
.inc-sechead h2{font-size:clamp(1.6rem,3vw,2.3rem);line-height:1.16;margin:10px 0 14px;padding-bottom:.06em}
.inc-sechead p{font-size:1rem;line-height:1.7;color:var(--body);margin:0}

/* ---------- reveals (interact.js adds .in) ---------- */
.inc-reveal{opacity:0;transform:translateY(14px);transition:opacity .6s ease,transform .6s ease}
.inc-reveal.in{opacity:1;transform:none}

/* ---------- motion: PRM gate ---------- */
@keyframes inc-progress{0%{width:22%}55%{width:56%}100%{width:78%}}
@keyframes inc-pulse{0%{box-shadow:0 0 0 0 rgba(25,62,153,.35)}100%{box-shadow:0 0 0 12px rgba(25,62,153,0)}}
@media (prefers-reduced-motion: reduce){
  .inc-rail::after,.inc-node.now i{animation:none!important}
  .inc-reveal{opacity:1!important;transform:none!important;transition:none!important}
  .inc-tile,.inc-tile .go,.btn-erp,.btn-onaccent{transition:none!important}
  .inc-steps .inc-line-fill{transition:none!important;height:100%!important}
  .inc-step .mk{transition:none!important}
}

/* ---------- responsive ---------- */
@media (max-width:960px){
  .inc-hero .container{grid-template-columns:1fr;gap:40px}
  .inc-ctacard{padding:40px 30px}
}
@media (max-width:560px){
  .inc-hero{padding:56px 0 48px}
  .inc-rail{flex-wrap:nowrap;overflow-x:auto;gap:18px;padding-bottom:6px}
  .inc-node{flex:none}
  .inc-step{grid-template-columns:44px 1fr;gap:16px}
  .inc-step .mk{width:44px;height:44px}
  .inc-steps::before,.inc-steps .inc-line-fill{left:21px}
}